This DX 9 is my second wheelchair from EA One. When I needed a second chair, there was no doubt I’d buy from this remarkable company again. My new chair’s design, size, weight, and remote control folding feature make it easy to use and transport. Although it weighs just 65 pounds, it’s no lightweight when it comes to performance. It’s a tough little chair that’s easy to navigate in tight spots, making shopping and elevators a breeze. The battery life is exceptional, allowing me to travel long distances without a hitch. The company is a joy to deal with, too. When I had a problem with the chair, they responded immediately and Owen, the customer service repwho helped me, went above and beyond to make sure it was handled quickly and efficiently. He even sent me their new upgraded leather seats to compensate for any inconvenience I may have experienced. (Super comfy seats!) I can’t stress enough that the customer service at this company is exceptional—amazingly responsive and pleasant, to boot. When they say EA One is reliable, they aren’t kidding!