Edit (03/09/21): been riding this bike all year and I have to say, it's amazing! It's opened up my world completely during this pandemic, and I can finally go riding with my boys for hours and hours and hours without tuckering out myself. I wish I could give half stars; I'd give this 4.5. I'd give it a 5, except for the difficulty of not having all the parts done correctly and not having written instructions that went along with it. ? The bike rides well. The tires tend to go flat but I am working on a fix for that, and suspect a lot of it has to do with temperature shifts. It holds a charge over multiple many-mile trips very well. I've only had to charge it twice and I've ridden it almost every other day since my initial review. All in all, I am satisfied with my purchase. I don't know if I'd recommend it, necessarily, but it works for my price point. If I'd had more money, I would probably have gotten a Rad or something like that, but this worked for me. Not a bad deal!I have wanted this bike for literally three years, and was overjoyed to finally be able to afford to bring it home for Christmas! When it arrived, the package looked as of it had been opened and then shut again, which I didn't think was too odd, considering what 2020 has been like so far. Even with that (ignored) red flag, I was still excited to finally have my dream bike. ....And then I tried to put it together.The bike seemed as if it had been put together wrong at the factory! The wires didn't pass through the right places in the handle section (which I was able to "fix" with the strategic deployment of some zip ties) and the kick stand is entirely different from the one shown in the picture. The picture (and video) both show a two-sides kick stand that raises the bike's rear wheel off rhe ground, but I received a regular one-pole kick stand that leans the bike to one side. It isn't very secure, and made putting the rest of the bike together an adventure in physics that I won't soon forget. I also received a headlight different from the one pictured, which lacked any sort of latch or housing as shown in the video, although I was able to figure out how to attach it to the frame usefully.To sum up my biggest problem with this bike so far: to my untrained eye, it looks like someone has cannibalize pieces from other bikes to Frankenstein this bike together! Things fit strangely, if they fit at all, and the video didn't provide solutions for how to make the necessary adjustments aside from saying, "Simply tighten the screw." This left me sat for almost half an hour, trying to figure out how to tighten the brake so that there was an appropriate finger space with a set of tools that didn't work and no bike experience whatsoever. Frustrating.I also didn't recieve the "right" tools for the job. The screws on the bike were over-tightened Philips head screws and I only had a flat head screwdriver from the kit that was too small to fit into the Philip head slot properly. The tools I did recieve that worked, worked fine, but I also received an extra Allen wrench in a size that didn't work anywhere in the bike that I could see, a too-small wrench for wheel bolts that was too large for the smaller bolts, and the aforementioned useless screwdriver.No instruction manual was included and the screws to attach the basket supports and fenders were tightened so securely that it took banging on (my own) wrench with a hammer for about ten minutes to loosen them. It felt to me as if whoever put the bike back together again had no idea what they were doing, found several screws with no purpose, and tightened them to be sure they wouldn't be lost!I haven't ridden it yet and will come back to change my review based on my ride experience, but so far I have very low expectations. Considering how long I've wanted this bike, it was a huge anti-climax to recieve it and immediately have this much trouble with it.Having said all that, I am still looking forward to riding it. I was disappointed because it didn't come with the helmet or lock pictured, but this was my error: the description of the item clearly states that all you get is the bike and associated tools. I should have read more closely before ordering! ?Tldr: Using my own tools allowed me to construct this bike in the closest approximation to "finished" that I could get. Bike was poorly constructed at the factory, with wires not passing through appropriate places in the handlebar setup. Missing pictured items (kickstand) and received extra tools. Would not suggest as a purchase for someone who isn't used to making bike adjustments on their own, or a beginner such as myself. Fine tuning will be needed.