I will start by saying .. purchasing an E-bike is the Last thing on my mind. I didnt think I/we needed an E-bike until my daughter asked for one. She mentioned that ALL her friends has gotten one and that E-bikes are the "in thing" so with that said. Here we are now, weeks later with an E-bike. this bike assembled in less than 10 minutes. Says for 13+ but i was able to ride this bike also, with no issues i.m 5'1 and was able to enjoy the bike . Even my husband was able to get in on the fun.I have to admit The bike itself looks pretty cool! it almost have a dirt bike kinda look. AND its pretty fast!! it said 12mph but its fast enough to give it a fun thrilling ride .Only issue so far is that I wasn't able to turn on the headlights. There was a switch button which I assume was to turn on the lights but it didnt work!! I called customer service and Rocky was so helpful. He said to try to adjust the cables, and sure enough, it turned on. Thats the kind of customer service I Love especially when your kids are excited to use their new Toy!Now the problem is getting my husband to give up the bike so my daughter can ride it!Dont forget to wear your helmet!!